Spa Policy
The nature of our business is to provide a comfortable and relaxing environment for all of our guests. To ensure that Spa Bleu meets these needs, we ask that all cell phones are silenced and childcare arrangements must be made prior to any appointments. Because we have a small studio and limited seating, We ask that you do not bring guests to your appointment. Thank you for understanding.
Policy:
Reservations: We require 50% deposit to reserve an appointment. If scheduling with a gift card, a certificate number or 16-digit E-gift certificate number will be required to schedule.
E-gift certificates:
E-Gift Certificates are sold in dollar amounts. An email will be sent to you with a 16 digit code and will be required at the time of scheduling a service. If you have received a gift certificate purchased through Spa Bleu from December 2024-current, The amount may only be used for skincare or skincare services. Massage gift Certificates are sold separately by an independent contractor.
Expiration: Paper Gift Certificates expire 12 months from the date of purchase. Gift Certificates are non-refundable.
Cancellations:
•If you cancel the day of an appointment, 50% of the scheduled service may be charged.
• We understand emergencies happen. Otherwise we a full business days notice for services under 1 hour & 2 business days notice for services over 1 hour.
•We only accept cancellations via phone and messages. (Emails may not be seen.)
•Canceling after hours for next day services is considered a late cancellation.
NO SHOW: Certificates will be voided for a no show. A full payment for the scheduled service will be required in order to reschedule.
Late to an appointment: If you are 15 minutes late to an appointment, you may be asked to reschedule and a 50% late fee will charged.
All sales are final. No refunds.
Gratuities are not included in our service prices or gift certificates, but are graciously accepted.